Certifications

ISO 9001 – Quality Management

Using a process-based approach with the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking, the ISO 9001 standard provides elements for implementing key quality principles:

  • Customer focus
  • Leadership
  • People engagement
  • Process approach
  • Continuous improvement
  • Evidence-based decision making
  • Relationship management

Benefits:

  • Demonstrates commitment to quality and customer satisfaction.
  • Provides mechanisms to achieve and maintain product and/or service quality.
  • Improves problem-solving and process optimization for continuous improvement.
  • Defines objectives that promote efficiency and resource optimization.
  • Provides tools for strategic planning and organizational development.